Privacy Policy
Last updated: July 4, 2026
Policy Navigation
1. Introduction2. Info We Collect3. How We Use Info4. Cookies Policy5. Third-Party Services6. Data Sharing7. Data Security8. User Rights9. Data Retention10. Children's Privacy11. Policy Changes12. Contact Us1. Introduction
Welcome to Navartha. Navartha is a premium local business discovery directory and networking platform designed to connect service seekers with verified business owners.
Your privacy is of utmost importance to us. We are committed to protecting the personal and business data you share with us. This Privacy Policy details how we collect, store, utilize, and protect your information when you visit or use our platform, APIs, dashboard, and public listings directory.
This policy applies to all registered users, business listing owners, and anonymous visitors accessing Navartha services globally.
2. Information We Collect
We collect information in three categories to deliver a reliable and secure search platform:
A. Personal Information (Provided by you)
Information submitted during registration or profile updates:
- • Full Name
- • Email Address
- • Phone Number
- • Profile Photograph
- • Securely Encrypted Password
B. Business Listing Details (Provided by owners)
Details provided to showcase your business on the public directory:
- • Business & Brand Name
- • Street Address & Coordinates
- • Official Website URL
- • Business Contact Number
- • Description & Category
- • Working & Business Hours
- • Banner & Gallery Images
C. Automatically Collected Data
System diagnostics and interaction logs captured during page visits:
- • IP Address & Location Centroids (optional)
- • Browser Type & Rendering Engine
- • Device Model & Operating System
- • Cookie & Session Identifiers
- • Usage Analytics (clicks, searches, view time)
3. How We Use Your Information
We process your data to keep the platform functional, fast, and secure. Specifically, we use it for:
- • Creating and maintaining your user account and secure session.
- • Rendering business listings accurately on search result pages and maps.
- • Delivering customer support responses and answering billing inquiries.
- • Dispatching transactional email notifications, approval alerts, and lead messages.
- • Improving search query performance and location geocoding accuracy.
- • Detecting and preventing fraudulent reviews, fake profiles, and security breaches.
- • Providing AI-powered profile audits and recommendations for business descriptions.
5. Third-Party Services
We collaborate with external service providers to handle specialized features. These third parties only receive the narrow scope of data required to complete their services:
- • Payment Gateway: Processes subscription billing plans securely (Stripe / Razorpay).
- • Maps Provider: Renders geographic pin locations on the search directory (OpenStreetMap / Leaflet).
- • Cloud Storage: Stores uploaded logos, banners, and gallery photos (AWS S3 / Cloudinary).
- • Analytics: Gathers aggregate usage trends (Google Analytics / Vercel Web Analytics).
- • Email Service: Dispatches OTPs and lead notifications (Resend / SendGrid).
⚠️ Note: These third-party services maintain their own independent privacy policies. We encourage you to review their policies regarding payment processing and location mapping data.
6. Data Sharing & Selling Disclosure
"We do not sell your personal or business information to third-party data brokers."
Your information is shared only under the following specific circumstances:
- • Legal Requirements: When required by law, subpoena, or government tax audit.
- • Payment Processing: Standard card detail tokenization to active payment processors.
- • Business Verification: Verifying owner identity and MSME certificates to prevent fraud.
- • Trusted Providers: Access given to technical developers and infrastructure hosting services under strict confidentiality agreements.
7. Data Security Measures
We implement industry-standard security layers to protect your sensitive data from loss, theft, and unauthorized access:
SSL/TLS Encryption
All data transmitted between your browser and our servers is encrypted.
Secure Passwords
Passwords are salted and hashed using bcrypt before database storage.
Access Control
Strict internal restrictions block unprivileged users from accessing database layers.
Regular Monitoring
We monitor servers regularly for potential vulnerabilities and attack patterns.
8. Your Rights & Controls
As a Navartha user, you retain full ownership of your data and can execute the following rights:
- • View Data: Request a report of all personal data we hold about you.
- • Edit Profile: Update your name, email, business location, and phone number instantly from the settings panel.
- • Delete Account: Request permanent deletion of your account and all associated listings from our database.
- • Download Data: Download your business analytics, leads history, and profile details in JSON/CSV format.
- • Withdraw Consent: Turn off geographic location sharing or unsubscribe from promotional newsletters.
9. Data Retention Policy
We store your personal information only as long as your account is active or as necessary to provide listings discovery services.
Upon receiving an account deletion request, we immediately mark the record as inactive and initiate the purging cycle. All personal identifiers, encrypted passwords, and lead records are permanently wiped from our active servers within 30 days, except where retention is legally mandated.
10. Children\'s Privacy
Our platform is a business-to-business and customer-matching directory. Navartha is not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from anyone under the age of 13.
If we discover that a child under 13 has registered or provided personal information, we will delete that data from our database immediately.
11. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect shifts in technology, compliance requirements, or directory features.
Any updates will be posted directly on this page, and the "Last Updated" timestamp at the top will be updated. We encourage you to review this page regularly to stay informed about how we safeguard your data.
12. Contact Us
For any questions regarding this Privacy Policy, your user rights, data deletion requests, or security protocols, please reach out to us: